LoloDesk for tours

Turn tour questions into booking-ready plans.

Lolo answers schedule and inclusion questions, collects trip details, checks open seats through an approved action, and brings your team into private or unusual requests.

Join early access See the workflow

For tour operators, activity providers, guides, and small excursion teams.

New tour inquiry

WhatsApp · just now

Lolo active

Hi, is the island tour available on Nov 6 for four guests? We need pickup from General Luna.

Information checked

Four seats are available on Nov 6. Pickup from General Luna is included. Would you like the morning departure?

Sample reply prepared from approved tour details and live seat availability.

Trip brief

Tour
Island tour
Date
Nov 6
Guests
4
Pickup
General Luna
4 seats available200 OK

Before the trip

Answer the details that decide whether someone books.

Guests want to know whether the trip fits their date, group, and pickup needs. Lolo keeps those answers and details in one conversation.

Schedules and availability

Answer departure-time questions and check open seats through an approved action.

Guest and group details

Collect the date, guest count, ages when relevant, and private-group requests.

Pickup information

Record a pickup location and explain approved meeting points or service areas.

Inclusions and policies

Share what the tour includes, what guests should bring, and the cancellation terms you approve.

One tour workflow

From first question to a trip request your team can act on.

  1. 01

    A guest asks about a tour

    WhatsApp and website chat arrive in the same team inbox.

  2. 02

    Lolo records the trip details

    Tour, date, guest count, and pickup point stay with the conversation.

  3. 03

    Open seats are checked

    Lolo can run an approved availability action and wait for the result.

  4. 04

    The guest gets the next step

    Lolo replies from the result or assigns requests that need a person.

A guide when it matters

Routine questions get an answer. Special trips reach your team.

Private groups, weather changes, accessibility needs, and custom routes need a person. Lolo sends the request to your team with the trip details attached.

Lolo needs help

Assigned to Bookings team

Guest wants a private island tour for 14 people with a different pickup point and an earlier departure.

What your team receives

  • Full message history
  • Date, tour, and guest count
  • Latest seat availability
  • Reason Lolo handed it off

What stays under your control

  • Approved business information
  • Actions Lolo may run
  • Handoff rules
  • Final reply from your team

WhatsApp + website chat

One inbox for new bookings and trip changes.

Keep tour questions, guest details, assignments, and private notes together when a teammate takes over.

Explore the shared inbox

Tour inbox

6 open conversations

Elle M.

Island tour · 4 guests

Kai D.

Pickup point question

June A.

Private group request

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